Library Cards, Borrowing and Fees

Visit any Guelph Public Library location or register online to get a library card.

How register for a temporary card online:

How to get a card:

  • Show identification with your name and address
  • Guelph property owners should show proof of ownership
  • Children under age 13 must be with their parent to get a card

What you can do with your library card:

  • Borrow library materials
  • Request materials from other library systems through our Interlibrary Loans Department
  • Download eBooks, eAudiobooks, movies and music
  • Search our Online Resources
  • Register for programs
  • Access library computers

By providing an email, you are agreeing to receive Guelph Public Library communications relating to your library account, library services and library program offerings.

If you do not live in Guelph

You can get a free Reciprocal Borrowing membership if you have a library card at Idea Exchange in Cambridge, Wellington County Public Library, and Waterloo Public Library.  Please show identification with your name and address along with your Idea Exchange library card, Wellington County Library card, or Waterloo Public Library card. Non-resident memberships cost $50 for six months or $100 for one year.

Lost or stolen cards

If you lose your card, contact the library immediately. You are responsible for items borrowed on your card before the library is notified of your card's loss. To get a new card, bring your identification to any library location. There is a replacement card cost of $2.00.

Password

The default password is the last 4 digits of your library card number. You can change the default password online to your own secure password by logging in to your account.

Borrowing

For specific due dates, you can check your account online.

General loan periods are below.
Item borrowedLoan period
Audiobooks 3 weeks
Binoculars 3 weeks
Board Games 1 week
Book Club Kit 6 weeks
Books 3 weeks
Cognitive Care Kit

3 weeks

Compact discs 3 weeks
Disc Golf Sets 1 week
DVD & Blu-ray 1 week
Kill a watt power meter 3 weeks
Knitting needles 3 weeks
Launchpads 1 week
Magazines 1 week
Mobile hotspots (no renewals) 1 week
Parks Pass  1 week
Pedometer 4 weeks
Playaways 1 week
Puzzles 1 week
Quick Pick books (no renewals) 1 week
Quick Pick DVD (no renewals) 2 days
STEM Kits 1 week
Video Games 1 week
View-Master® Virtual Reality Headset 1 week

Renew your library materials

Renew your items to avoid overdue fines!

You can renew items up to 3 times unless there is a request placed by another borrower.

How to renew:

  • In person at any library location
  • Phone 519-824-6220
  • Email the Information Department 
  • Renew online. Log in with your library card number and password (default password is the last 4 digits of your library card number)
  • Self-checkout stations at Main Library, West End, Westminster and Bullfrog Libraries

Notices

Delivery Schedule of Notices
Notice TypeFormatDelivery Schedule
Hold pickup notice Email/text 6 a.m. next day
Hold pickup notice Phone call Same day (after 12 noon)
Almost overdue courtesy Email 2 days before due (3 days between notices)
Overdue notice Email/phone/text 14 days overdue
Replacement item Mailed letter 45 days overdue
Fines notice Mailed letter 14 days after fines exceed $10
Referral to Collection Agency Mailed letter 30 days after fines exceed $100

Overdue fines

Items returned late are subject to overdue fines. While fines exceed $10.00, borrowing privileges are suspended.

Adult Collection
Item TypeAdult Collection
Audiobooks 0.30/day -- $9 max
Binoculars 0.30/day -- $9 max
Book Club Kit 2.00/day -- $10 max
Books 0.30/day -- $9 max
Cognitive Care Kit 0.30/day -- $9 max
Compact Discs 0.30/day -- $9 max
Disc Golf Sets 1.00/day -- $10 max
DVD & Blu-ray 1.00/day -- $10 max
Kill a watt power meter 0.30/day -- $9 max
Knitting needles 0.30/day -- $9 max
Launchpads 1.00/day -- $10 max
Magazines 0.30/day -- $6 max
Mobile hotspots (no renewals) 2.00/day -- $10 max
Parks Pass 1.00/day -- $10 max
Pedometer 0.30/day -- $9 max
Playaways 0.30/day -- $9 max
Puzzles 1.00/day -- $10 max
Quick Pick books (no renewals) 0.60/day -- $9 max
Quick Pick DVD (no renewals) 2.00/day - $10 max
STEM Kits 1.00/day -- $10 max
Video Games 1.00/day --$10 max
View-Master® Virtual Reality Headset 1.00/day -- $10 max
Children's Collection
Item TypeChildren's Collection
Audiobooks 0.15/day -- $5.00 max
Board Games 0.15/day -- $5.00 max
Books 0.15/day -- $5.00 max
Compact Discs 0.15/day -- $5.00 max
DVD & Blu-ray 1.00/day --$10 max
Magazines 0.15/day -- $5.00 max
Playaways 0.15/day -- $5.00 max
Video Games 1.00/day -- $10 max

Outstanding accounts and collection

The library uses a collection agency to recover outstanding accounts exceeding $100.00 for more than 30 days.

Lost items

Items that are 45 days overdue are considered lost. The library will mail the cardholder a bill including the cost of the item and a processing fee (which includes your overdue fines).

Adult Collection

Processing Fees 
Item typeReplacement CostProcessing fee Adult Collection
Audiobooks varies $12
Binoculars $200 $12
Book Club Kit $200 $15
Books varies $12
Cognitive Care Kit varies $12
Compact Discs varies $12
Disc Golf Sets $20  $5
DVD & Blu-ray varies $15
Kill a watt power meter $25 $12
Knitting needles $3 $12
Launchpads  varies  $12
Magazines varies $6
Mobile hotspots $200 $15
Parks Pass $140-$225 $15
Pedometer $25 $12
Playaways  varies  $12
Puzzles varies $12
Quick Pick books (no renewals) varies $12
Quick Pick DVD (no renewals) varies $15
STEM Kits  varies  $12
Video Games varies $15
View-Master® Virtual Reality Headset $25 $12

Children's Collection

Processing Fees 
Item typeReplacement CostProcessing fee Children's Collection
Audiobooks varies $6
Board Games varies $12
Books varies $6
Compact Discs varies $6
DVD varies $15
Magazines varies $5
Mobile hotspots $200 $15
Playaways varies $12
Video Games varies $15

Items returned incomplete or with missing parts

Any multi-part item returned incomplete is subject to replacement costs and processing fees on your account.

Damaged items

Items returned in damaged condition are subject to a replacement cost and processing fee of $5.00 (does not include overdue fines).

Lost or damaged CD or DVD case or library barcode are $1.00 each.

Contact(s)

© 2020 Guelph Public Library, 100 Norfolk Street, Guelph, ON, N1H 4J6, Phone: 519-824-6220

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