Tech help
Staff picks
Is it true? A reading list on fact-checking
Fighting misinformation
Fighting Misinformation: Digital Media Literacy
Want to feel more confident using technology?
Our staff provide general guidance and support, with a focus on helping you build digital skills and confidence. We’ll guide you through what you want to learn and practice together at your own pace. At times, we may explore solutions together or learn alongside you. All digital skill levels are welcome!
We can help with:
- Computer basics
- Library services and online resources
- Internet skills and email
- Basic Microsoft Office software
- Social networking, mobile devices and apps
- Job, career, or business research
Please note: Library staff are not IT professionals and cannot provide advanced diagnostics or repairs. You may be referred to other resources for issues beyond our scope.
Drop-in Tech Help
Drop-in tech help work best for quick questions and is available at all library locations. Simply ask for help at the service desk.
- Staff will provide general guidance and technical support to the best of their ability.
- Drop-ins are a shared service; staff cannot spend extended time with one person and may need to step away to assist others.
- For complex requests, staff will recommend booking an appointment for more in-depth support.
One-on-One Tech Help Appointment
If you require more time or need dedicated assistance with a tech-related task, you can request a free, one-on-one appointment with our Library staff at the Main Library:
- One-on-one appointments take place at the Main Library and will last up to one hour.
- You can book one appointment per week, depending on staff availability. Recurring or standing appointments are not available.
Develop your digital skills
Online resources to help develop your digital skills
LinkedIn Learning
Online resource to help develop your digital skills
Tutor.com
More ways to develop your digital skills
At the library
Makerspace
Learners can discover, experiment and create using our many software and technology offerings in a hands-on learning environment. Available at the Westminster Square library branch. See our Makerspace page for more details.
Library programs
Guelph Public Library occasionally offers digital skill building programs or programs series. See our Events calendar, opens a new window page for upcoming programs.
Robotics
Various robotics are available to borrow as an easy way to learn coding and other digital skills. See our Library of Things page for more details.
In the community
Action Read - Community Learning Centre
Action Read regularly offers computer literacy training.
Guelph Community Health Centre
Guelph CHC regularly offers digital skill building opportunities.
Canadian Centre for Cyber Security
The Canadian Centre for Cyber Security (the Cyber Centre) is part of the Communications Security Establishment Canada. It is the single unified source of expert advice, guidance, services and support on cyber security for Canadians.
Choices Rewired - Youth and Screen Use in Wellington-Dufferin-Guelph
Choices Rewired offers recommendations for parents and guardians to support youth with healthy choices around screen use.
