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  • Technology Resources
    • Get Tech Help
    • Makerspace
    • Printing and Copying
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Technology Resources

Guelph Public Library supports equitable access to information with the provision of our technology resources. We want to help you thrive in the digital age! These resources are free to access with a valid Guelph Public Library card, unless otherwise listed.  

Internet Resources
ResourceDescriptionLoan Period
Internet computers Internet computers are available at every library location (except the Bookmobile). They may be accessed with a valid Guelph Public Library card or with a guest pass. Use a computer for 60 minutes at a library branch or for as long as you need at the Main Library. These computers have Microsoft Office 2019, USB slots, and the ability to print. N/A
On-site Wi-Fi All Guelph Public Library locations have publicly available Wi-Fi. N/A
Wi-Fi hotspots Borrow a Netgear Wi-Fi hotspot or Samsung Galaxy Tab A to connect multiple devices to the internet. One week
Wi-Fi enabled tablets Borrow a Wi-Fi enabled Samsung Galaxy Tab A. Tablets may be used as hotspots to connect multiple devices to the Internet. You are required to have a Guelph Public Library card and photo I.D. to borrow a Wi-Fi enabled tablet.  One week
Find more internet resources in our community. 

Digital Device Resources
ResourceDescriptionLoan Period
Internet computers Internet computers are available at every library location (except the Bookmobile). They may be accessed with a valid Guelph Public Library card or with a guest pass. Use a computer for 60 minutes at a library branch or for as long as you need at the Main Library. These computers have Microsoft Office 2019, USB slots, and the ability to print. N/A
Accessible computers Screen magnification, text narration, and an on-screen keyboard are available on all public computers. There is a large print keyboard and trackball mouse available for use at each library location. Accessed with a valid Guelph Public Library card or with a guest pass. N/A
Laptop and tablet loan Devices can be checked out at the Circulation desk at the Main Library with a valid Guelph Public Library card. In-library use only.  Two hours
Wi-Fi enabled tablets You may borrow a Wi-Fi enabled Samsung Galaxy Tab A. Tablets may be used as hotspots to connect multiple devices to the Internet. You are required to have a Guelph Public Library card and photo I.D. to borrow a Wi-Fi enabled tablet.  One week
Chromebook loan Chromebooks are available for loan to Upper Grand District School Board students with a valid Guelph Public Library card. One week
Chromebook loan Chromebooks can be checked out with photo I.D. and a valid Guelph Public Library card. Two weeks
Find more digital device resources in our community. 

Learn Digital Skills
ResourceDescription
Tech Help

Meet with a library staff member who will provide one-on-one tech help! Appointments are one hour in length. See our Get Tech Help page for more details.

LinkedIn Learning

LinkedIn Learning provides online courses on topics covering business, technology and creative fields. Access content anytime, anywhere with the offline viewing option available through the mobile app. Download the mobile app on the App Store and Google Play. Library ID (case sensitive): guelphpubliclibrary

Makerspace

Learners can discover, experiment and create using our many software and technology offerings in a hands-on learning environment. Available at the Westminster Square library branch. See our Makerspace page for more details.

Library programs

Guelph Public Library occasionally offers digital skill building programs or programs series. See our Events Calendar page for upcoming programs. 

Robotics

Various robotics are available to borrow as an easy way to learn coding and other digital skills.  See our Library of Things page for more details. 

Find more free or low-cost digital skill building opportunities in our community. 

Additional Technology Resources
ResourceDescription
Accessible technology

We have a variety of assistive devices available, including the C-Pen Reader 2, Boox Note Air3C, Echo II Smartpen, PlayStation Access Controller, DAISY players, Envoy Connect audiobook players, desktop video magnifiers, handheld video magnifiers, and trackball mice. Learn more from our Accessibility page. 

Printing and photocopying

Both black and white and colour printing are available on letter and legal sized paper. This is not a free service. See our Printing and Copying page for more details regarding cost. 

Wireless printing

Send prints from your personal device with an internet connection. Both black and white and colour printing are available on letter and legal sized paper. Printing is not a free service. See our Printing and Copying page for more details regarding cost. 

Scanning

Scan documents into digital copies. Copies can be saved to USB, sent to an email address or printed. Printing is not a free service. See our Printing and Copying page for more printing details regarding cost. 

Microsoft office 2019 software

All internet computers have Microsoft Office 2019 available for use.

Adobe suite software

Access to InDesign, Illustrator, Photoshop, Premiere Pro, Adobe XD, and more! Available at the Westminster Square library branch with an appointment. See our Makerspace page for more details. 

Audio equipment and software

Available at the Westminster Square library branch with an appointment. See our Makerspace page for more details. 

Video equipment and software

Available at the Westminster Square library branch with an appointment. See our Makerspace page for more details. 

Portable DVD player

Watch movies on the go with our portable DVD player. It has a 7" screen and includes built in speakers and a headphone jack. Available for a two week loan period. 

3D Printing

Print 3D objects with a 3D printer. Available at the Westminster Square library branch with an appointment. See our Makerspace page for more details. 

Microfilm

The Main Library has microfilm machines available for use. For more information on these machines see our Archives page.

Virtual court services

All Guelph court appearances are now operating via Zoom video conference or by telephone. The Library, in partnership with Legal Aid Ontario and the John Howard Society of Waterloo-Wellington, offers court tablets for individuals to use if they need to attend Guelph court appearances virtually.

Visit the Main Library at 100 Norfolk Street and ask library staff for a court tablet. You are not required to have a Guelph Public Library card; however, you will be required to provide some form of collateral, such as identification, to borrow the court tablet. If you require any assistance, please ask library staff. When your court appearance is over, return the court tablet to library staff in exchange for your collateral.

Digitization equipment

Available at the Westminster Square library branch with an appointment. See our Makerspace page for more details. 

Digital Equity

Technology is increasingly required for work, school, health care, social supports and to connect with friends and family, yet many people experience barriers to technology resources.  These barriers create gaps or a "digital divide" between people who have access to technology resources and those that do not. Those who experience challenges to participate in modern society can also experience negative socio-economic and health outcomes. 

The digital divide can look like:

  • Low-quality and unreliability of internet service
  • High setup costs or increasing monthly costs
  • High cost of devices
  • Low ability/skills to use digital devices
  • Hesitancy or fear to engage with technology

The Guelph Wellington Digital Equity Coalition has created a Digital Access Guide which helps to connect community members in need of digital supports to resources like internet hotspots, devices and skill building. View or print the Digital Access Guide. 

If you or someone you know experiences digital barriers please contact the Guelph Public Library or the Guelph Wellington Digital Equity Coalition who will be happy to connect you to technology resources. 

Guelph Public Library is a lead member of the Guelph Wellington Digital Equity Coalition, a community led group that takes action to address digital inequity in all its forms. Learn more about the coalition’s work or how you can get involved by visiting the Guelph Wellington Digital Equity Coalition website.

Do you offer free digital skill building opportunities?

The Community Technology Collection (CTC) empowers organizations in Guelph and Wellington County to provide free digital skill-building opportunities to community members. By partnering with the Guelph Wellington Digital Equity Coalition (GWDEC), you gain direct access to digital devices that support GWDEC's priorities: advocacy, technology access, and capacity building. This initiative enhances your ability to bridge the digital divide and foster digital inclusion in our community.​

Email the Digital Services Librarian to learn more about accessing the resources within the Community Technology Collection. 

Community Technology Collection
ResourceDescription
Teaching kit: Chromebooks 

Includes 10 student Chromebooks, one instructor Chromebook and 11 mice which are stored in a portable charging device. 

Teaching kit: Galaxy Tab S9

Includes 10 student tablets and one instructor tablet which are stored in a portable charging device. 

Owl web cam

Incudes 360° conference camera, mic, and speaker. The Owl web cam is used for creating a hybrid experience for meetings, conferences or events. 

Digital equity considerations in librarianship

Digital access is not just about devices and Wi-Fi—it’s about dignity, opportunity, and connection. We are committed to advancing digital equity not only as a service, but as a core value and a catalyst for community resilience. We are sharing our considerations to embedding digital equity within library practices to drive systemic change across the field. In an era where access to information increasingly depends on digital connectivity and skills, we believe libraries must lead the way in making digital equity a core pillar of our collective mission—not a peripheral service, but a fundamental right.

Here are some questions to think about when developing your library's practices:

 Online collection

 

 Access and usability

  • Can the product be accessed externally?
  • Can files or media content be downloaded and accessed offline?
  • Can the product function on low-end devices, older operating systems, or limited bandwidth?
  • Does the product have a mobile-friendly, responsive version?
  • Does the product come in app format?
  • Is the product available in multiple languages, particularly those most spoken in your community?
  • Are interfaces and processes intuitive for people with low digital skills?

 Accessibility and inclusive design

  • Is the product WCAG 2.0 compliant?
  • Are features like closed captioning, screen reader compatibility, keyboard navigation, and voice commands available and reliable?
  • Does the vendor have a demonstrated commitment to inclusive design based on user feedback?

 Support and training

  • What kind of help/tutorials does the vendor offer to support training for staff and patrons?
  • Does your library provide in-person and online training on how to use the product?
  • What kind of programming does your library offer to facilitate product use and education?
  • Does the product encourage skill-building or just consumption?

  • Are frontline staff equipped to support patrons with a wide range of tech literacy and access barriers?

 Data privacy and licensing

  • What data does the product collect from users, and how is it used?
  • Does the vendor share or sell user data?
  • Does the licensing model allow for equitable access (e.g., simultaneous users, no unexpected paywalls)?

 Technology services (device and internet lending)

 

Device quality and accessibility

  • What is the highest quality of device that you can loan out?
  • Are devices matched to the digital skills of your community?
  • Are loaned devices accessible to people with disabilities? (e.g., screen readers, voice input, accessible keyboards or mice, screen magnification)
  • Can patrons request adaptive accessories (e.g., headphones, styluses, larger screens)?
  • Do devices come with relevant apps, bookmarks, or platforms (e.g., job search tools, health portals, school platforms)?

Usability and language access

  • Can people use the tech intuitively?
  • Are interfaces, operating systems, and preloaded instructions or apps available in multiple languages?
  • Do tutorials, guides, and troubleshooting materials reflect the language needs of your community?

 Internet access

  • What is the highest quality of internet connection that you can provide with loanable Wi-Fi hotspots?
  • What sustainable funding can you commit to for the cost of providing Wi-Fi hotspots?

Loan logistics and support

  • What is the longest loan duration you can offer to ensure meaningful and sustained access?
  • How are you prioritizing loan requests—first-come, waitlist, referral from partners (e.g., schools, shelters)?
  • What tech assistance and troubleshooting help can you offer to help patrons feel more comfortable using your loanable tech?
  • What happens if devices are lost, damaged, or overdue?
  • What’s your plan for ongoing maintenance, updates, and replacement cycles?

 Privacy, dignity and use conditions

  • What kind of security measures are in place on your devices?
  • How can you protect people’s privacy/sensitive information when they use your devices?
  • Where can people use the technology that you loan? In-library? External use?
  • What private, dignified spaces can you provide for people to have sensitive conversations when using devices?
  • Do patrons have access to reliable charging options at home or in public spaces? 

 Evaluation and feedback

  • How will you evaluate the impact of your tech lending (e.g., usage patterns, learning gains, social outcomes)?
  • Are you collecting feedback from the people most affected, not just raw usage data?

 Programming

 

Program format and accessibility

  • When possible/appropriate, does your library provide in-person and/or hybrid programming to supplement virtual programming?
  • Are programs offered at different times (evenings, weekends) to accommodate work and life schedules?
  • Are programs offered in multiple languages or with interpretation services?
  • Is assistive technology available for in-person and virtual participants?
  • Are physical spaces and digital materials accessible (e.g., wheelchair-accessible rooms, captions, screen reader compatibility)?
  • What offline/hybrid program registration options can you provide to promote equitable awareness to programs?

Curriculum design and inclusivity

  • Does your library provide in-person digital skill building programs for people with introductory, basic, and advanced skill levels?
  • Are programs culturally relevant and responsive to the identities and lived experiences of participants?
  • Are intergenerational programs offered that bring families together to learn digital skills collectively?
  • Are programs connected to real-world outcomes (e.g., applying for jobs, benefits, education)?
  • Are facilitators trained to recognize digital hesitancy and respond to the stress, shame, or frustration that can arise with digital learning?
  • Is the programming environment conducive to learning digital skills?
  • Are programmers trained in digital equity principles?

Community co-creation and continuity

  • Have patrons had input in shaping the topics, timing, and format of digital literacy programming?
  • Who can you partner with in your community to co-create digital skill building programs?
  • Where can you offer digital skill building programs outside of your library?
  • What technology can you provide to ensure equitable access to digital skill building programs? Class sets?
  • Is there follow-up support after a workshop (e.g., drop-in help, tech office hours)?
  • Are there clear next steps for learners to continue building their digital skills beyond the initial program?
  • How can you market your digital skill building programs to address digital hesitancy barriers?

 Partnerships and outreach

 

Community-based engagement 

  • Are you engaging with non-library spaces (e.g., shelters, places of worship, public housing, food banks) to reach digitally excluded groups?
  • Can digital skills training be embedded in other kinds of programs (e.g., ESL, job fairs, healthcare events)?
  • Are community ambassadors, peer mentors, or trusted messengers involved to help build trust and reduce hesitancy?
  • Do you regularly survey or hold focus groups with learners to understand evolving needs?

Collaborative services

  • Are there referral pathways or partnerships to provide digital literacy training, job coaching, telehealth guidance, etc.?
  • Can community organizations "sponsor" technology loans for their clients?
  • Can you co-create low-barrier intake or referral processes for people with unstable housing or undocumented status?
  • Can library staff and partner organizations be trained together to align on digital equity language, trauma-informed practices, and referral systems?
  • Are there opportunities for partners to train each other (e.g., healthcare orgs training library staff in telehealth, libraries training case workers in device literacy)?

Equity in partnership structures

  • Are BIPOC-led, grassroots, small-budget organizations and volunteers equitably included and compensated for their time and expertise?
  • Are partners involved in shaping broader library strategies around digital equity?
  • Are you cultivating partnerships based on ongoing relationships, not just transactional program needs?

Funding and impact

  • Can you jointly apply for grants with partners to sustain equity-based tech programs?
  • Are there shared fundraising strategies that elevate community needs and show cross-sector impact?
  • Can you collaborate with partners to track collective impact while respecting patron privacy?
  • Are there shared goals, metrics, or evaluation tools to assess digital equity outcomes across sectors?

Storytelling and advocacy

  • Are you amplifying success stories from patrons and partners to build public understanding?
  • Do partnerships elevate resident voices in digital equity policy conversations?
  • Do community members get to share how digital equity (or lack of it) impacts their daily lives?
  • Have you and your partners collaboratively mapped who is serving whom—and where digital service gaps still exist in the community?

Contact(s)

Information Staff
Information Services Department
100 Norfolk St.
Guelph, ON. N1H 4J6
T. 548-855-0425
Email: Email
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